Detailed Job Description
Basic understanding of lending, investment & insurance businesses
specific to digital marketing (lead generation), customer services &
business workflows.
• Understanding of business functionalities & development of digital
products like website, mobile apps, chatbots & so on.
• Strong portfolio of design projects in the realm of customer experience
using designing tools like Figma, Marvel, Sketch, InVision, etc.
• Excellent time management & prioritization skills coupled with a
problem understanding & solving approach. Keen to learn, unlearn &
relearn at a quick pace.
• Prior experience in designing customer experiences on financial &
insurance digital products will be advantageous.
Responsibilities
• Work closely with Business Analysts to translate approach notes into
wireframes and mockups that lead to intuitive customer experiences for
a wide range of devices and interfaces.
• Facilitate the product vision by researching, conceiving, sketching,
prototyping and testing customer experiences for digital products.
• Find creative ways to solve CX problems (e.g. usability, findability) &
work with POs/UI designers to implement attractive designs.
• Be excited about collaborating and communicating closely with teams
and other stakeholders via a distributed model, to regularly deliver
design solutions for approval.
• Constant monitoring of product usage through the POs & experience
to provide insights on enhancements of CX that can provide business
impact & product adoption.
• Be passionate about all things CX and other areas of design and
innovation. Research and showcase knowledge in the industry's latest
trends and technologies.


Keywords
UX,


Interview Information
Job Location : Chennai
Interview Location : Chennai
Contact Person Name : DivyaSneha
Contact Number : 6366774966

Company Profile
Join one of India's Top 100 Best Companies to Work for, Technology Solutions Private Limited. As a digital transformation and cloud solutions company with expertise in various industry segments, we innovate and create a niche for organizations in an ever-evolving landscape. We are diverse and inclusive work environment drives quality creativity, higher productivity, and unrivaled performance. Our team of diverse employees and their novel ideas are a significant factor in our success. We have built an organization that reflects the diversity of the world in which we live and work, an organization that represents a wide range of people across gender, race, ethnicity, sexual orientation, religion, and experiences. We dedicate to bringing Novac to the forefront of diversity and open for all employees to feel safe and welcome. We set out to build the industry's foremost culture - a giving work culture that cares about the work and the people. A culture that celebrates individual achievements and creates lifelong friendships.