Senior Customer Service Representative

Hcl
BPO

Not Disclosed     1-3 Yrs     02/05/2019     4 Openings     Full Time    Noida
Detailed Job Description
Able to work independently and efficiently to meet defined SLA | Responsible for meeting productivity matrices and quality standards as per defined quality norms | Attendance | Training & Self Development | Team Player | | | (1.) Attendance/Login Hours/Unsechduled Leave (2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests (3.) Meeting Quality Scores
and bringing Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed all agreed Productivity parameters as defined for the


Other Skills
Good communication skills ,


Keywords
Good communication skills,


Interview Information
Job Location : Noida
Interview Location : Noida