Senior Cloud Service Delivery Manager

Amazon
IT/Software

Not Disclosed     2-4 Yrs     28/06/2019     2 Openings     Full Time    Bangalore
Detailed Job Description
6+ years of experience working in a customer facing technical service delivery or support role (design, implementation, consulting, infrastructure, and/or cloud service system administration).
6+ years of experience in cloud services support (e.g. cloud service provider, managed service engineering delivery of scale, tier 3 cloud support).
Client Communication and Presentation experience (public speaking, creation of content such as white papers, presentations, project plans or other written deliverable).
Experience traveling and ability to travel (up to 25% or more as needed to client locations).
Technical complex troubleshooting skills in infrastructure services (OS, networking, cloud).
PREFERRED QUALIFICATIONS
Experience in managed service delivery management.
Experience with virtualization, distributed networks and/or cloud computing of scale.
Experience with virtualization technologies (Hypervisors, VMware, and Xen).
Consulting experience for a Cloud Service Provider
Previous or current experience in an engineering support technical role (systems or network administration/operations or similar).
Knowledge of networking protocols such as HTTP, DNS and TCP/IP.
Experience managing full 3 or multi-tier application stacks from the OS up through custom applications.
Experience with AWS service offerings.
Experience in Service Level Reviews, Reporting and Management.
Ability to manage multiple tasks and projects in a fast-moving environment.
High level of comfort communicating effectively across internal and external organizations.
Presentation skills; high degree of comfort with both large and small audiences.
Technical Program or Project Management experience.


Other Skills
Presentation skills,


Keywords
Presentation skills, HTTP, DNS and TCP/IP.,


Interview Information
Job Location : Bangalore
Interview Location : Bangalore