Detailed Job Description
Qualification:
Bachelor/Post Graduate Degree in Commerce (exclusion BE/BTech/MCA/Arts and Science Graduates)
Responsibility:
Business/ Customer:
Interact with customers (internal / external) to meet process deliverables Manage and resolve escalations and issues raised by customers.
Conduct reviews with client for unreconciled items.
Handling simple billing transactions, doing rule based credit appraisals, rectifying errors in customer master, following up with customers on overdue invoices, applying single receipts across multiple invoices, adjusting customer debit notes/(self) credit notes against open invoices, creating customer account statements and performing Account Reconciliation, coordinating with end customers, sales and customer service to resolve the disputed invoices to ensure SLAs are met as agreed for customer satisfaction.
Project / Process:
Ensure process guidelines are followed and met as documented.
Identify gaps in process compliance.
Prevention and rectification of errors.
Ensure updation of SOP.
Validate Journal Entries performed by the team.
Reconciliation of GL and SubLedgers.
Respond to queries raised by the team and provide appropriate feedbacks.
Analyze feedback received and error reports to arrive at training needs.
Resolve process related queries and escalations.
Manage vendor queries and provide solutions.
Report team performance data at the desired frequency.
Constantly check debit balance and ensure stop payment for vendors.
Support intercompany payments.
Review root cause and reduce aging of pending invoices.
Identify solutions with available information before escalation.
Validate escalations and vendor master records.
Manage monthend close activities.
Support the team by liaising with different departments


Other Skills
Handling simple billing transactions, doing rule based credit appraisals,


Keywords
Handling simple billing transactions, doing rule based credit appraisals, ,


Interview Information
Job Location : Hyderabad
Interview Location : Hyderabad