Detailed Job Description
Monitors the Network Monitoring System and responds to and addresses system generated alerts as needed.
 Ensures maximum possible service availability and performance.
 Monitors and ensures the stability of the network infrastructure
 Prepares status reports and recap emails as necessary
 Provides support services for Field Engineering and other technical teams
 24x7 support on our core network and services.
 Manages and maintains the health and “uptime” of APs and servers, routers, switches, firewalls, and related infrastructure operating systems and applications (ie: User Management, Backup, Anti-Virus, Email, etc.)
 Fault handling and escalation with vendors, FEs, handling escalation through to resolution.
 Provisioning (IP assignment, core network configuration, DNS setup, monitoring and other customer network services).
 Server builds and installs, application upgrades, network equipment build and installation, maintaining hardware serial audits.
 Facilities provisioning (installing racks, setting up power, installing Ethernet, fiber and console Cabling, and KVM).
 Creates scripts to automate repetitive network management functions.
 Ensures stability and protection of electronic information (ie: manages backups, anti-virus, web surfing, firewall access, spam filtering, etc.)
 Updates Trouble Tickets
 Should have basic knowledge in 3GPP & RFC Standards, 802.11 standards & protocols.
 Understanding of EAP-SIM, AKA, TLS/TTLS is required
 Should have good understanding on WAC, WAP, WAG, BNG, BRAS, PPPoE, IPoE & 802.1x
 Should have knowledge in radius protocols PAP/CHAP/EAP
 Creates Procedures Documents as necessary
 Documents standards and procedures.
 Development of knowledge and skills in network and system administration.
 Good communicator with a natural aptitude for dealing with people.
 Good network diagnostic skills.
 Work well in a busy team, being quick to learn and able to deal with a wide range of issues.
 Strong analytical skills and able to collate and interpret data from various sources.
 Ability to assess and priorities faults and respond or escalate accordingly.
 Performs various network management and administration tasks.
 Ability to work independently with minimum supervision.
SKILL Set Required:
 CCNA/CCNP/CCIE Certified with Experience in Cisco Switch & Routers are preferred.
 Experience in Ruckus/Aruba/Mojo/Cisco/Ubiquity/Meraki/Ericsson (Wireless Access Controller & Wireless Access points) are preferred
Educational Qualification:
 B.E/B.Tech or Higher with 70% or Higher Aggregate.

Other Skills
Good network diagnostic skills.,

Good network diagnostic skills, PAP/CHAP/E,

Interview Information
Job Location : Bangalore
Interview Location : Bangalore

Company Profile
QuadGen is a network and engineering services company, enabling customers to deploy new technologies, improve network capacity, reduce costs and optimize network performance. Our highly-trained staff, in-house proprietary tools and breadth of capabilities enable QuadGen to deliver the highest quality of network improvements that unlock value with velocity and precision.