Detailed Job Description
We are looking for Developers, Sr. Developers, Tech Leads and Architects in ServiceNow. If you have experience in configuring various modules of ServiceNow, 3rd party integrations, service portal development, building custom applications, ServiceNow upgrades then we would love to talk to you.
Responsibilities:
Configure/Customize various ServiceNow modules, build custom applications as per client requirements
Enable 3rd party integrations as needed in client environment
Engage with client POCs to understand functional, technical, and business requirements and turn those requirements into a successful implementation
Prepare overall architecture for ITSM implementation using ServiceNow
Develop solutions in ServiceNow, prepare estimates and work on capability presentation, Proof of Concept
Follow up with client stakeholders for getting the data/information required for ServiceNow configuration
Provide demo and walkthrough of ServiceNow modules to all stakeholders
Provide training and handholding support during ServiceNow implementation
Coordinate round of UAT with customer, bug fixing and production rollout post successful UAT cycle
Act as company ambassador during ServiceNow implementation, drive capability presentation, proposal defense discussions
Requirements:
Overall Experience-
Hands-on experience of configuring ServiceNow various modules, enabling 3rd party integrations, developing service portal, building custom applications and ServiceNow upgrades
Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services
Broad IT experience of working within a large enterprise on various ITSM implementation initiatives
Good verbal and written English communication skills
Effective time management, team handling and organizational skills
Mandatory Experience-
3+ years hands-on experience in configuring various ServiceNow modules, enabling 3rd party integrations, developing service portal, building custom applications and ServiceNow upgrades
Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services
Knowledge of various ITSM processes and workflows
Providing ServiceNow module demo and walkthrough to stakeholders
Proven ability to lead the team or work collaboratively in a team
Desirable Experience-
ServiceNow administration, ServiceNow Implementation Specialist certification and experience of Discovery, Asset Management module is plus
Others
Good understanding of operational ITSM Processes; ITIL Foundation Certification
Knowledge of various ServiceNow modules and workflow
Knowledge of any ESM module such as HR, Admin, GRC etc.


Other Skills
HR, Admin, GRC,


Keywords
HR, Admin, GRC, JavaScript, XML and XSL stylesheets, web services.,


Interview Information
Job Location : Bangalore, Chennai, Hyderabad, Kolkata, Pune
Interview Location : Bangalore, Chennai, Hyderabad, Kolkata, Pune