Detailed Job Description

Job Summary
Good to have skills: Job description & Roles & Responsibilities: Resolves Sellers issues, questions, concerns with effective, clear and professional written and oral communication. Provides prompt and efficient service to Sellers including the appropriate escalation of Sellers’ issues. Builds Platform and business knowledge to better serve Sellers. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues. Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures. Contributes to a positive team environment and Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. Liaise with other departments such as C
Roles and Responsibilities
In this role you are required to do analysis and solving of lower-complexity problems. Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and/or Accenture management. Moderate level instruction on daily work tasks and detailed instructions on new assignments would be provided. Decisions impact own work and may impact the work of others . Individual contributor as a part of a team, with a focused scope of work.

Other Skills
Clear and professional written and oral communication.,

Clear and professional written and oral communication.,

Interview Information
Job Location : Mumbai
Interview Location : Mumbai