Detailed Job Description
Responsibilities :
Manage large amount of incoming & outcoming calls
Generates Sales Lead
Provide accurate, valid & complete information by using the right method/ tools
Meet personal/ customer service team sales targets & call handling quotas
Handle complaints, provide appropriate solutions & alteranatives within the time limits; follow up to ensure resolution
Keep Records of customer interactions
Follow communication procedures, guidelines & policies
Take the extra mile to engage customers


Keywords
Customer Service, Telecaller, sales and marketing, voice, BPO,


Interview Information
Job Location : Mumbai
Interview Location : Mumbai
Contact Person Name : Ujwala Patil
Contact Number : 8850032396