Detailed Job Description
Preparing Demand Letters to customers
Preparing account statement
Collection of payments
Raising and Sending Receipts to customers once the payment received
Attending the customers Queries and Sending mails to customers
Resolving customer legal queries by coordinating with legal team.
Handling Customers Calls and customer care emails
Responsibility of reminding customers regarding the due date for payment.
Managing the customers of different categories on regular basis/on demand.
Handling Pre Delivery Inspection and attending snag list of customers.
Collecting modification work/ snag list from customers for his flat and forward to the concerned person.
Handling Registration Formalities.
Preparing flat handing over documents to the customer
Responsibilities of handing over keys & possession letter to customers.
Maintaining customers details in excel sheet (master sheet).
Interdepartment co-ordination and Co-ordinating with site team with individual customer flat completion
For Fresher’s Training Will be provided


Other Skills
Corporate relationship manager,


Keywords
Customer relationship executive, Customer relationship manager, Corporate relationship manager,


Interview Information
Job Location : Bangalore
Interview Location : Bangalore

Company Profile
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