Detailed Job Description
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Minimum work experience:0 - 1 Years
Roles & Responsibilities:
Minimum Experience Required: Freshers
Mandatory Skills: ITIL Incident Mgmt ITIL Ops, Infra ITIL Process monitoring and reporting


Other Skills
Good communication skills,


Keywords
ITIL Incident Mgmt ITIL Ops, ,


Interview Information
Job Location : Hyderabad
Interview Location : Hyderabad