Detailed Job Description

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
Improving skill level throughSelf development / nominating training programs
Skill reverification Tests
Meet the defined Quality Scores. Innovation & Process Improvement
The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
To consistently meet or exceed CSAT parameters as defined for the process.



Keywords
Python, SAS, Spotfire, Market research, Machine learning, SQL, Analytics, Excel,


Interview Information
Job Location : Noida
Interview Location : Noida