Administartor - IMS - Service Desk Monitoring

Wipro
IT-Software/Software Services

Not Disclosed     0-1 Yrs     30/04/2019     4 Openings     Full Time    Hyderabad
Detailed Job Description
Key skills required for the job are:TIS Service Desk-L1 (Mandatory)As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagementMinimum work experience:0 - 1 Years
Roles & Responsibilities:
Minimum Experience Required: Freshers
Mandatory Skills: TIS Service Desk
Desirable Skills:
Language Skills: English Language


Other Skills
Good communication skills,


Keywords
TIS Service Desk, Good communication skills.,


Interview Information
Job Location : Hyderabad
Interview Location : Hyderabad