Detailed Job Description

Greytip offers the greytHR application on a subscription-fee model to our clients. Clients who subscribe to greytHR usually pay subscription fees on a monthly basis. Maintenance of Client accounts and collection of payments ensures that the organization has a healthy cash flow and is able to run sustainable. The Executive - AR plays a very important and key role in this process. You will interact with the client, internal Sales team, Accounts team and others to ensure that all information regarding the billing and payments of the clients are available and updated accurately.This position also involves diplomatic interaction with customers to provide billing information and support in order to facilitate account reconciliations and prompt payment of invoices due to the organization.

Role and Responsibilities

  • Daily followup on outstanding payment via calls & mails (approx 40 - 50 calls and Mails per day).
  • Entering call summery in CRMi
  •  Creating case to respective teams in case of escalation from client.
  •  Coordinatingwith other teams for further inputs/progress on case
  •  Providing information to internal department regarding received payment.
  •  Resolving client queries regarding billing discrepancies.
  •  Verify the validity of account discrepancies by obtaining and investigating information from
  • sales, customer service departments and customers
  •  Coordinatingwith other teams for further inputs
  •  Achieving monthly collection target

 Skills and Competencies

  • One year direct experience in an accounts receivables role or one year of exp in BPO or Telecalling.
  • Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records.
  • Excellent communication and customer engagement skills to ensure that payments are collected on time and customer relationship are maintained.
  • Able to effectively communicate both verbally and in writing
  • Able to build and maintain lasting relationships with other departments and customers.
  • Should be tactful in dealing with others
  • Should be Persistent towards ensuring that job requirements are met.
  • Excellent team skills.

 Education and Technical Proficiency

  • Any Diploma/Graduation
  • Experience in CRM software

 Benefits

  • Competitive compensation.
  • We encourage diversity and inclusion..
  • Insurance benefits.
  • Challenging, energetic and fun-filled working environment.
  • Immense learning and development opportunities.
  • Cafeteria facility.

About Greytip

Greytip Software is India’s largest provider of cloud HR & Payroll software solutions.With a customer base of over 9000+ we touch the lives of 10,00,000+ employees daily.Our mission is to improve people-centric practices and performance in SME (Small and Medium enterprises) through our cloud solution, greytHR.



Other Skills
Telecalling, BPO, accurately calculate, post, correct, and manage accounting figures and financial records, customer relationship, Excellent team skills,


Keywords
Telecalling, BPO, accurately calculate, post, correct, and manage accounting figures and financial records, customer relationship, Excellent team skills,


Interview Information
Job Location : Bangalore
Interview Location : Bangalore
Contact Person Name : sushma.b@prathigna.co.in

Company Profile
Our team works with focus on providing the corridor of easy flow of services between Recruiters seeking to fulfil hiring & sourcing requirements and Jobseekers seeking a perfect placement.